This Privacy Statement applies to all Knightwatch Alarms owned websites and domains.
Types Of Information We Collect
Personal information is information that is associated with your name or personal identity. Knightwatch Alarms uses personal information to understand better your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with Knightwatch Alarms. We take seriously the trust you place in us. Knightwatch Alarms will not sell, rent or lease your personal information to others.
Knightwatch Alarms takes information such as name, address, telephone numbers, e-mail addresses and other contact information for the sole purpose of setting up monitoring accounts, scheduling installations and/or service, invoicing and for informing our valued clients of important information and reminders regarding their security system. Business contact information, which includes name, position or title, business address, business email and business telephone and fax number, is not considered to be personal information.
We do not keep banking or financial information on file such as credit cards unless you have given us permission to do so. Clients who request monthly billing for monitoring services are automatically charged by credit card.
Accuracy Of Information
Knightwatch Alarms makes every effort to ensure that your information is accurate and up-to-date. However, we request that you inform us anytime of your contact, payment or other information change. If you have any questions regarding the accuracy of the information we have collected about you, you may request access to that information in order to verify and update the information.
When you browse through www.knightwatchalarms.com, you do so anonymously. Knightwatch Alarms does not collect personally identifiable information unless you provide it to us. Our web server automatically collects a limited amount of non-personal information essential for the operation and security of www.knightwatchalarms.com. This includes internet protocol address, domain name, type of computer, operating system, browser type, pages viewed and content downloaded. This information is not linked to you as an individual user. Rather, it is recorded as general statistical information, which may be used by Knightwatch Alarms to monitor use and improvement of our web site, and generally enable us to provide you with the best possible web experience.
Consent To Keep You Updated:
It is our on obligation to keep our clients up to date on new services and/or upgrades that are relevant to your security equipment such as:
- Replacement of any outdated parts or equipment
- Reminders to service or replace an expired smoke, carbon monoxide detector (every 7-10 years) or back up battery (every 3-5 years)
- Reminder to test your alarm system to ensure signals are being received by the monitoring department.
- New government regulations or by-laws affecting the security industry and home owners.
Knightwatch Alarms will use the following methods to keep you updated by mailings, e-mails, phone contact and e-newsletters. We appreciate your privacy. Should you not wish to be contacted by any of these methods, please contact us or use the "unsubscribe" link in our e-newsletter.